Real People. Real Stories: The Crossons

With two dogs, one pig (yes, a pig—her name is Olive!), and the birth of their first child, Jeff and Shelby were reaching a point where they needed more space to support their growing family. 

Years back, Shelby and Jeff originally bought their home with another real estate agency; but at the beginning of the summer when they decided to it was time to sell, they began looking into other options, seeking higher levels of expertise in marketing and sales strategies to get the most money possible from their home sale. As homeowners in the M Streets/Greenland Hills area, they’d already been fielding requests from multiple realtors hoping to sell their home by the time Matt and Christen first knocked on their door. 

“I’d interviewed quite a few different folks—I had two other local realtors we’d gotten in touch with and another realtor that wasn’t from the area and didn’t really understand the market of our pocket neighborhood. We were about to move forward when Matt gave me a call on the same day another realtor had given me their suggested list price and comps for the house—which were way off! Matt was so professional, had legitimate comps for our neighborhood and a whole game plan, so it was much easier for us to move forward with him than with any of the other realtors in our neighborhood.”

Matt and Christen won these sellers over with the promise of delivering a top-tier experience, and the TREG team quickly got to work to making it happen. Personalized staging, online marketing, and strategic neighborhood promotion (plus some really yummy cookies!) launched this M Streets listing at full force, resulting in multiple offers up to $60,000 over list price in the first weekend. 

“It was the easiest real estate transaction we’d ever had! Right, Jeff?”
 
“Yeah, we were nervous—especially with the whole concept of marketing strategies around your property—there’s so much to it. From different types of marketing materials and pricing strategy, Matt told us how he thought we should do it, and we trusted him in that. And it played out exactly how he’d expected! We had a lot of moving pieces and timing was really tight, so the flexibility and willingness to work with us was really great. We met with Matt, got the house listed five days later and had a ton of work that went on in between those two meetings. There was someone at our house every day for that period of time working hard to make it happen.”

After receiving multiple offers, Matt and Christen carefully guided them through the decision-making process in choosing the best offer for their unique situation. Having been on the other side of the home buying process, Jeff and Shelby knew firsthand what it felt like to be jerked around in a seller’s market. An offer above list price with an ample leaseback period, plus a letter written from the buyer’s family ultimately won the Crossons over. With profit from the sale and a leaseback period in place, they were able to close on a Galveston investment property in the same week with plenty of time to move out of their East Dallas home ready for the new buyers to settle in. 

“If you want a painless experience and a team to handle all aspects of the sale, you guys are IT! Everything was so professional and seamless and you guys were so on top of it. If you want an easy selling experience, go with TREG for sure!”

So whether you’re thinking about buying or selling off market or you’re interested in taking a more traditional route, give us a call! We have the buying/selling options and resources to fit your real estate needs, no matter how unique.